Last updated: November 2025
Welcome to Lynn Mac!
The following terms and conditions apply to the website (https://lynnmac.co) and services offered by Lynn Mac. By using the website and services, you agree to be bound by these terms and conditions and our privacy policy.
In these terms and conditions, the words “website” refer to Lynn Mac’s website, “we”, “our”, and “Lynn Mac” refer to Lynn Mac, and “user” and “client” refer to you, the user or client of Lynn Mac.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OR OBTAINING ANY INFORMATION OR SERVICES FROM LYNN MAC.
1. ACCEPTANCE OF TERMS
This agreement sets forth the legally binding terms for your use of the website and services offered by Lynn Mac. By accessing and using the website and its services, you agree to abide by the provisions of this agreement. If you do not agree to these terms, you must refrain from using the website and services. We reserve the right to modify this agreement at any time, and such modifications shall be effective upon posting on the website. By continuing to use the website and services following the posting of any modifications, you agree to be bound by the updated terms; therefore, it is important that you review this agreement periodically.
Lynn Mac reserves the right, in its sole discretion, to refuse to provide services to any user and to modify its eligibility criteria at any time. This provision shall be inapplicable in those jurisdictions where it is prohibited by law and, in such cases, the right to access the website and services will be revoked.
By using the website and services, you represent and warrant that you have full power, authority and capacity to enter into this agreement and to perform all obligations hereunder. You further represent and warrant that you are not subject to any legal incapacity or contractual restriction that would prevent you from entering into this agreement.
2. COMMUNICATIONS AND NEWSLETTERS
By providing your email address and contact information through the booking form, you do so in two ways.
When providing your phone number and email address in relation to your booking enquiry and subsequent booking, you agree and authorize Lynn Mac to send you email and text confirmations about your booking, reminders, notes and payments and if necessary, in emergency situations, calls relating to anything that may interrupt your scheduled session last minute only. Your details will be used for this purpose in this way only and will cease once service has been provided unless you reach out to the service provider yourself prompting a response.
By providing your email address for future offers and courses, you agree and authorize Lynn Mac to send you email communications related to future and current services offered, updates to services, possible newsletters and general marketing messages. These communications will be sent responsibly, and you may opt out of receiving them at any time by using the ‘unsubscribe’ option included in the emails or by sending a request through our contact channels. Unsubscribing will not affect communications necessary for the management of services or reservations that have already been confirmed.
3. NATURE OF SERVICE AND PURPOSE
The services offered by Lynn Mac including Psychic, Aura, Tarot and Mediumship readings, energy and spiritual work are for spiritual, introspective and entertainment purposes only.
The services offered by Lynn Mac including healing sessions, Compassion Key and intergenerational trauma healing methods are tools for spiritual, introspective, and personal growth purposes only.
Under no circumstances do any of the services constitute for, or act as a substitute for medical, psychological, financial, legal or professional advice.
Lynn Mac services does not provide counselling or mediation services. The user understands that results may vary and that specific outcomes, concrete transformations, or immediate results are not guaranteed.
By proceeding with booking you agree and understand that Lynn Mac, in services or in person (Lynn McAuley) has no personal interest or investment in your life, the information that comes through or is shared during a session, or your perceived successes, failures, wins, losses etc in life and remains neutral in all ways.
4. BOOKINGS AND SESSIONS
Bookings for sessions with Lynn Mac are made via the website only through the booking form provided for each service, with additional communication about services through WhatsApp, text, Instagram. When making a booking, the client must provide their name, email address and telephone number, which will be used exclusively to coordinate the appointment and send the necessary information for the session.
All sessions are conducted privately and individually by video call via Zoom, or (by WhatsApp) if requested by the client. All appointment links are unique to each session/client and no shared links are used across services. In-person sessions are not offered. The client is responsible for connecting promptly at the agreed time; if more than 10 minutes pass without prior communication, the session will be considered cancelled and the corresponding amount will not be refunded.
If the client needs to reschedule a session, they must give at least 24 hours’ written notice. Lynn Mac may reschedule the session in the event of illness or unforeseen circumstances, notifying the client as far in advance as possible. Only one rescheduling per session or package will be allowed, except in exceptional cases.
Sessions require a quiet environment free from interruptions. The client accepts that the energetic and spiritual experience may vary depending on the connection and personal circumstances at any given time. In the event of technical problems or disconnections during the session, both parties will agree on a new appointment or the continuation of the session, depending on availability.
Video or audio recording of sessions is not permitted. Option is provided to take notes of your own, or have notes taken as standard sent to you afterwards, your preference of which must be recorded in your booking form.
5. PERSONAL RESPONSIBILITY AND FREE WILL
The user acknowledges that their future is changeable at any given time regardless of predictions and their future and personal decisions depend entirely on their own free will, choices, beliefs, and actions. Lynn Mac assumes no responsibility for decisions, actions, or consequences arising from the information or guidance received during or after sessions. Services are offered in a respectful, confidential, and honest manner, with the purpose of providing clarity and spiritual guidance, but the user is and will remain responsible for their life and decisions.
6. SERVICE LIMITATIONS
Lynn Mac does not offer specific readings or predictions related to fertility, pregnancy, medical diagnoses or health outcomes. Any information provided is offered as spiritual or energetic guidance and should not replace the advice of a doctor, psychologist, solicitor, financial advisor or other accredited professional. Users who need advice in these areas should seek specialised professional help.
Lynn Mac services reserve the right to refuse to discuss certain things, topics or answer any questions that may be asked regardless of similar things being discussed in the past or in similar ways based on perception or experiences of others at any point. Not all things can be seen, known, identified, read or interpreted. Limitations are to be expected & they will be discussed as/when identified during the session.
Lynn Mac services, and any services provided has no power to affect certain outcomes in your life or make anything negative happen to you or in your life and any personal beliefs you may hold about signs, omens, etc is just that, your personal perceptions and not fact or true in any intended nature.
You can nominate and transfer arranged readings to another person, (loved one) if you cannot attend, and notify Lynn Mac in enough time in advance (at least 48 hours’ notice and no less), expressly with other persons consent too and their agreement of terms and conditions beforehand.
You cannot, outside of the above condition, transfer readings to another person, or have another person show up for the reading other than the person as booked on the booking form. If reading starts and it is known there is someone else other than the intended booked party, the reading will be terminated with no refund offered.
If you want to book for someone else, you must expressly state that at time of booking and provide first name of intended client ahead of time. No exceptions regardless of intent, or reading will be terminated without refund.
7. REFUNDS / DEPOSITS / PAYMENTS
A non-refundable deposit is required to confirm a booking, which guarantees the space and time reserved for the client. Full payment must be made before the session begins, as instructed by Lynn Mac.
All bookings and payments made for services and sessions offered by Lynn Mac are non-refundable. By booking an appointment or purchasing a service, the client expressly agrees that payments made, including deposits, advance payments, and session packages, are not subject to refund under any circumstances, except in the exceptional cases expressly indicated in these Terms and Conditions.
In the case of psychic or mediumship sessions, a full refund may only be considered if the client communicates within the first 15 minutes that there is no clear energetic connection. If the client decides to continue with the full session and subsequently considers that there was no connection, no refund will be made.
Deposits required to secure an appointment for all services are non-refundable. If the client cancels their service rather than rescheduling, the deposit will be forfeited. If the client fails to show up without notice, the session will be considered cancelled and the payment will be forfeited.
For healing services and energy programmes, including Compassion Key and Intergenerational Trauma methods, no refunds are offered under any circumstances. If the client does not use their sessions within six (6) months of purchase, they will forfeit their right to receive them without the possibility of a full or partial refund. You cannot in any circumstance ‘transfer to’, or nominate to ‘take over’ or ‘complete’ any paid for packages or remaining sessions to another person.
Reschedules for readings are permitted once only due to unforeseen circumstances such as illness, you can carry over a deposit or prepayment once, after that fee & space is lost if another reschedule request is made or cancellation. Lynn Mac may reschedule a session only for justified reasons, such as illness or unforeseen circumstances at earliest convenience for all. Rescheduled sessions will be offered in these circumstances at earliest availability, and if unable to come to agreement or in exceptional circumstances cancellation/refund may be considered, deposit remains non-refundable. The client is responsible for attending sessions on time and for maintaining communication in case a change or rescheduling is necessary.
In all cases, the client understands and accepts that the time, energy and space reserved for their session represent a professional commitment that cannot be recovered or transferred to another client, and therefore payments made constitute compensation for the time and availability reserved, regardless of the outcome or experience gained during the session.
POST-SESSION WRITTEN NOTES
During reading sessions, Lynn Mac takes handwritten notes to assist in bringing together all the information received in a cohesive manner as it is channelled and received and in organising the information to completion of messages. Notes can be sent to you afterwards electronically, solely as a courtesy, provided that you have agreed to this in advance through the booking form, as your choice must be recorded prior to the session and cannot be changed later. These notes are intended to help you retain the information shared and to look back on later. The notes have no monetary value, are not part of the contracted service, and you do not pay for them; you pay only for the live session you attend.
The handwritten notes are digitised and emailed to you as soon as possible, after which the physical copy is immediately destroyed. If for any reason the notes are lost or destroyed before being sent (whether or not you consented to have them taken), they cannot be recreated or rewritten, and Lynn Mac shall not be liable for any accidental loss or destruction prior to delivery.
For healing services (Compassion Key & Intergenerational Trauma methods) notes are handwritten with keywords only during sessions, again to facilitate the organisation of information for purposes to conduct the session. Notes are not deemed as neccessary to send to client afterwards, unless specifically requested and the physical copy is destroyed. Digital copies may or may not be retained in line with GDPR.
For information on how notes are stored, please refer to the privacy policy. https://lynnmac.co/privacy-policy/
9. CONDITIONS FOR VOUCHERS AND GIFT CERTIFICATES
Vouchers can only be redeemed by appointment and exclusively in private individual sessions via video call through Zoom. No face-to-face sessions are held. The recipient must book their appointment well in advance, preferably at least three (3) months before the voucher’s expiry date. If it is not scheduled within that period, the voucher will expire and become invalid.
The voucher can only be redeemed once and is non-transferable and non-refundable. Failure to attend the appointment without reasonable notice will result in the voucher being considered used and no longer redeemable. If the chosen service is not available on the day of the appointment, quantum healing will be offered as an alternative.
10. HEALING AND ENERGY METHODS (COMPASSION KEY and INTERGENERATIONAL TRAUMA)
The healing methods offered by Lynn Mac, including Compassion Key, energy work and spiritual intuition, are personal growth processes focused on self-understanding, emotional release and inner transformation. Healing is not about what the practitioner does for the client, but what the client does for themselves within the framework of the session and in their decisions before and after the process.
Each person experiences healing differently, and the results depend on the client’s level of commitment, openness, and willingness. Healing is not linear and does not guarantee immediate changes or specific results. Some personal experiences or beliefs may resurface throughout the process and are a natural part of the inner work.
Clients may find themselves circling back on the same topic or wound multiple times for example. Despite intentions, clients can be resistant to healing as well as parts of them ready to embrace it. Clients will have defined beliefs that either support their ability to help themselves or get in the way of it. Clients must be able to step back and be aware of themselves, be kind to themselves and practitioner, and go at a pace that is in alignment with all of that and communicate openly with your practitioner to get the best from your sessions. The practitioner can only meet clients where they are at any given time, and within the confines of time and sessions booked, availability of practitioner, what you sign up for and whether or not you continue with services.
Healing is not just about working through ‘facts’ of things that happened, things you experienced, took part in or witnessed, but in subjective experiences too, such as possibilities, fears, belief systems, observations, limitations, emotions, feelings, perceptions, deep rooted conditioning, relationship entanglements, dreams, past life possibilities, soul level awareness’s, ancestral, historical and cultural and ethnical possibilities and links, world views etc.
You understand and agree that any fears or beliefs or limitations around healing work in general, or things/terminologies such as ‘The Universe’, ‘God’ ‘curses’, ‘vows’, and your ability to heal, your relationship with ‘God’ ‘The Universe’, yourself, is your own responsibility and part of your encoded belief system, for or against, and does not play a part of fact, as the clearings themselves do not claim to be fact throughout the process.
11. RESPONSIBILITY AND LIMITS OF THE HEALING SERVICE
The Client understands that Lynn Mac is not a doctor, psychologist, legal advisor, or financial professional, and that the information shared during the sessions represents an intuitive led opinion. It is not offered and should not be interpreted as medical treatment, psychological counselling, financial or legal advice. The client is responsible for their physical, mental and emotional health, their decisions and any actions they take before, during or after the healing process. Lynn Mac does not guarantee or promise specific results and is not responsible for any perceived effects or lack thereof.
12. RESCHEDULING AND REFUNDS FOR HEALING SESSIONS
Healing sessions are subject to their own non-refundable terms and conditions. If you are unsure which applies to you, please refer to the terms and conditions directly in the FAQs and/or the terms and conditions that must be accepted on each individual service booking form on the website. Purchased sessions or packages must be used within six (6) months of purchase. If the client needs to reschedule a session, they must notify us in writing at least 24 hours in advance, otherwise the session will be considered forfeited. Only one rescheduling per package is allowed. Lynn Mac will apply the same policy, giving as much advance notice as possible if she needs to reschedule an appointment.
13. CLIENT CONDUCT
The client agrees to maintain a kind, respectful, and mature demeanour during the sessions or programmes offered. Any display of hostility, inappropriate behaviour, or disrespect may result in the immediate termination of service without refund. Mutual respect is essential to the energetic and spiritual development of the process.
14. DISCLAIMER AND RELEASE OF CLAIMS
The client acknowledges that they are voluntarily participating in Lynn Mac’s services and fully accepts the risks inherent in energy and spiritual work. By contracting any service, the client releases Lynn Mac from any liability, claim or damage arising from the information, guidance or results of the sessions. This release is valid and binding on the client, their heirs and assigns.
15. CONFLICT OF INTEREST AND REFUSAL OF SERVICES
Lynn Mac services reserve the right to refuse service or stop service for a number of reasons including inability to connect, circumstances that may cross perceived boundaries, code of ethics or privacy and potential conflicts of interest or if it is felt a benefit of services can no longer be provided. Discretion is retained by Lynn Mac services in all cases and explanations are not always given but final decisions must be respected and accepted and are in the best interest of all.
Lynn Mac services will refuse your services and or future services before, during or after services if it becomes known that you have a relational / personal issue with another client; past, present or intended and you are respectfully asked that if you know of the possibility of this happening do not proceed with booking and agree to take up services elsewhere. By proceeding knowingly or not it creates a conflict of interest and your potential privacy cannot remain guaranteed when it comes to terminating services of multiple parties and Lynn Mac services do not accept any responsibility or liability in these matters.
16. COPYRIGHT
All content available on Lynn Mac’s website, as well as content sent by email, including text, photographs, images, logos, graphics, videos, audio, written notes, digital materials, newsletters, informational messages, and any other material provided through electronic communications or during sessions, is the exclusive property of Lynn Mac or is used with the proper authorisation of its owners. All such content is protected by applicable copyright and intellectual property laws, both nationally and internationally.
The reproduction, distribution, modification, copying, publication, stream, or any other use of the content, in whole or in part, without the prior written authorisation of Lynn Mac is strictly prohibited. Access to the website, receipt of emails, or use of the service does not grant the user any intellectual property rights over the content received or viewed. Any unauthorised use may result in legal action and claims for damages. Lynn Mac reserves all rights not expressly granted in these Terms and Conditions.
17. PERSONAL DATA
Any personal information you submit in connection with your use of the website and our services will be used in accordance with our privacy policy. By using the website and our services, you consent to our collection and storage of your personal information. View our privacy policy.
18. PROHIBITED ACTIVITIES
The following activities are prohibited:
Access, monitor, reproduce, distribute, transmit, broadcast, display, sell, license, copy or otherwise exploit any content of the services, including but not limited to, using any robot, spider, scraper or other automated means or any manual process for any purpose not in accordance with this agreement or without our express written permission.
Violate the restrictions in any robot exclusion headers on the services or bypass or circumvent other measures employed to prevent or limit access to the services.
Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure.
Deep-link to any portion of the services for any purpose without our express written permission.
“Frame”, “mirror” or otherwise incorporate any part of the website into any other websites or service without our prior written authorisation.
Attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by Lynn Mac in connection with the services.
Circumvent, disable or otherwise interfere with security-related features of the website or features that prevent or restrict use or copying of any content.
19. DISCLAIMER OF WARRANTIES
Due to the nature of the Internet, Lynn Mac provides and maintains the website on an “as is”, “as available” basis and does not promise that use of the website will be uninterrupted or error free. We will not be liable to you if we are unable to provide the website or our services for any reason beyond our control.
Our website may from time to time contain links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.
Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.
You will be responsible for any breach of these terms by you and if you use the website in breach of these terms you will be liable to and will reimburse Lynn Mac for any loss or damage caused as a result.
Lynn Mac shall not be liable in any amount for any failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control, including, without limitation, Internet outages, communications outages, fire, flood, war or any uncontrollable act of nature.
These terms do not affect your statutory rights as a consumer which are available to you.
Subject as aforesaid, to the maximum extent permitted by law, Lynn Mac excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to Lynn Mac and Lynn Mac shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:
Any incorrect or inaccurate information on the website.
The infringement by any person of any Intellectual Property Rights of any third party caused by their use of the website or service purchased through the website.
Any loss or damage resulting from your use or the inability to use the website or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control.
Any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.
Any amount or kind of loss or damage due to viruses or other malicious software that may infect a user’s computer equipment, software, data or other property caused by persons accessing or using content from the website or from transmissions via emails or attachments received from Lynn Mac.
All representations, warranties, conditions and other terms which but for this notice would have effect.
20. INDEMNIFICATION
You agree to defend and indemnify Lynn Mac from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
Your breach of this agreement or the documents referenced herein.
Your violation of any law or the rights of a third party.
Your use of the website and services.
21. CHANGES AND TERMINATION
We may modify the website and these terms at any time, at our sole discretion and without notice. You are responsible for keeping yourself informed of these terms. Your continued use of the website constitutes your acceptance of any changes to these terms and any changes will supersede all previous versions of the terms. Unless otherwise specified, all changes to these terms apply to all users. In addition, we may terminate our agreement with you under these terms at any time by notifying you in writing (including by email) or without notice.
22. INTEGRATION CLAUSE
This agreement together with the privacy policy and any other legal notices published by Lynn Mac, shall constitute the entire agreement between you and Lynn Mac concerning and governs your use of the website and the services.
23. FORCE MAJEURE
Lynn Mac shall not be liable for any failure or non-performance of services due to causes beyond its reasonable control, including but not limited to acts of civil authorities, acts of military authorities, riots, acts of nature and natural disasters, and other acts which may be due to unforeseen circumstances and which may prevent the performance of our services.
24. DISPUTE RESOLUTION
Any dispute, claim or controversy arising in connection with the use of the website, the service or the interpretation of these terms and conditions shall be dealt with, in the first instance, through a process of mediation in good faith between the parties. If mediation does not lead to a satisfactory agreement, the dispute shall be submitted to binding arbitration in accordance with the applicable rules in the Republic of Ireland.
The user agrees that, as a general rule, the Republic of Ireland shall be the preferred venue for dispute resolution. However, nothing in this clause shall affect the legal rights of consumers in their jurisdictions of residence, including, but not limited to, the right of European Union consumers to bring claims before the competent courts of their Member State, or any equivalent rights recognised in other jurisdictions.
25. APPLICABLE LAW
Although our website is available worldwide, these terms and conditions shall be governed by and construed in accordance with international law, but specifically with the laws of the Republic of Ireland and the European Union.
26. FINAL PROVISIONS
Your use of our website and services is conditioned upon your acceptance of and compliance with all of the terms and conditions set forth. This authorisation to use our services does not extend to jurisdictions where these provisions are not respected or applied.
Our commitment to compliance with these terms is strictly governed by applicable laws and legal process. Importantly, these terms do not restrict our ability to comply with legal or governmental requirements, including but not limited to those related to law enforcement and the use of our website. Information provided or collected in connection with the use of the website will be subject to these requirements.
In the event that any provision of these terms and conditions is declared invalid, illegal or unenforceable by a court or competent authority, such decision shall not affect the validity or enforceability of the remaining provisions. Failure or delay in enforcing any of these terms and conditions by us at any time shall not constitute a waiver of our rights to enforce such provision, or any other provision, in the future.
We reserve all rights not expressly granted herein, while at all times maintaining the protection of and respect for our intellectual property rights and prerogatives.
27. CONTACT INFORMATION
If you have questions or concerns about these terms, please contact us using the contact information below:
Lynn Mac.
Email: bookings@lynnmac.co
